Dallas, TX —/PRNewswire/Securus Technologies, Inc., a leading provider of inmate communications services and investigative technologies, today announced it has reached another call volume record. Through its industry leading Secure Call Platform (SCP), call volume recently reached 11,035 simultaneous calls. “This level of simultaneous calls couldn’t have occurred without our years of investment in SCP’s architecture to create a powerful network and platform that no other competitor can match,” said Larry Ehlers, VP of Applications for Securus. While call volume continues to grow each month, Securus’ ability to increase the number of concurrent calls demonstrates that SCP is capable of managing peak traffic on an unlimited basis.
Securus has steadily increased traffic on SCP through continued customer upgrades and winning new business in 2011. “We made a strategic decision to move our customers over to this advanced platform so that we could continuously offer them leading-edge technology and the best customer service in the industry. SCP continues to scale and is able to handle more call traffic than any other platform in the corrections market. We’ve designed SCP to be the premier platform in the industry so we can offer a first class application to our partners,” continued Mr. Ehlers.
The company has invested over $100M in designing, building, and migrating customers over to SCP. “While we’re proud of our accomplishments, we’re more excited about the real benefits we provide to our correctional facility customers. Having a scalable and secure platform allows us to bring the power of all of our technology to our customers and enables them to access our leading-edge investigative features, providing maximum safety and security to the public.” said Joshua Conklin, VP of Sales for Securus.
Securus Technologies, Inc. is one of the largest providers of detainee communications and information management solutions, serving approximately 2,200 correctional facilities and more than 850,000 inmates nationwide. A recognized leader in providing comprehensive, innovative technical solutions and responsive customer service, Securus’ sole focus is the specialized needs of the corrections and law enforcement communities. Securus is headquartered in Dallas, TX, with regional offices in Carrollton and Allen, TX, and Atlanta, GA. For more information please visit the Securus website at www.securustech.net.
SOURCE Securus Technologies, Inc.