Securus Technologies :: Securus Technologies Releases the Western Union® Auto Pay Agent Kiosk™
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Securus Technologies Releases the Western Union® Auto Pay Agent Kiosk™
DALLAS, TX - Securus Technologies, Inc. a leading provider of inmate communication services and innovative offender and case management software design, announced a new way for friends & family members to fund their accounts. Friends and family members of inmates, at qualifying facilities, will now have the option to use a multi-purpose kiosk that is supported by Securus, Western Union and USBank.
“Partnering with Western Union, one of the world’s most recognized brands for payment processing and USBank the 6th Largest Bank in the United States, allowed us to produce a money handling kiosk that’s hard to match”, stated Luke Keiser Director Corporate Development for Securus Technologies.
Placed in facility lobbies or visitation areas, Securus’ new Western Union Auto Pay Agent allows users to fund prepaid phone and inmate trust accounts. Typically facilities take cash and credit card payments at their cash windows. Cash windows have always been a liability and labor concern for facilities that operate them. With the Auto Pay Agent kiosk accepting cash, credit and debit cards, many facilities will be able to close their cash windows and reassign personnel to more critical areas.  If facility access is available, the kiosk allows users to fund their accounts 24/7, 365 days per year.
“One of the issues many facilities have with a kiosk is down time,” stated Stuart Rosenfield, the Product Manager for the program. “As with any mechanical device, breakdowns are inevitable and that’s where most kiosks fail. Closing your cash window and then having your kiosk go down is a nightmare for a facility. Having ́Elan (a division of USBank) as a partner, provides us with a company that is used to supporting kiosks and ATMS. Supporting over 40,000 units across the country, ́Elan’s kiosks are some of the most reliable units in the field. When there is an issue, ́Elan’s remote monitoring system provides some of the best response times in the industry (guaranteed 4-6 hour response).”
Securus is offering their new funding enabler to select facilities in targeted markets for the initial release. Release 2.0, expected in November 2008, will open up additional areas to this innovative new tool.
About Securus Technologies, Inc.

    Securus Technologies, Inc. is one of the largest suppliers of inmate communications and information management solutions, serving approximately 2,600 correctional facilities nationwide. A recognized leader in providing comprehensive, innovative technical solutions and responsive customer service, Securus’ sole focus is the specialized needs of the corrections and law enforcement communities. Securus is headquartered in Dallas, TX, with regional offices in Bedford, MA; Raleigh, NC; Carrollton and Allen, TX; and Atlanta, GA.  For more information please visit the Securus website at

    Syscon Holdings, Ltd., a wholly-owned subsidiary of Securus, is a world leader in innovative Offender and Case Management Software design and delivery. Syscon’s Elite and Exact systems offer management functionality from booking and legal documentation through trust accounting, commissary, and medical records to the management of parole and other forms of community supervision. Syscon’s systems have been implemented in many States and large Counties across North America, in Australia and in England. Syscon solutions help manage more than 300,000 inmates and former inmates every day.  For more information about Syscon, please visit
Special Note Regarding Forward-Looking Statements
The foregoing release contains statements that are forward-looking within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.  Such forward-looking statements are only predictions and are not guarantees of future performance.  Investors are cautioned that any such forward-looking statements are and will be, as the case may be, subject to many risks, uncertainties and factors relating to the operations and business environment of Securus Technologies, Inc. that may cause the actual results to be materially different from any future results expressed or implied in such forward-looking statements. Securus assumes no obligation to update the information contained in this press release.
J. Sidler
Sr. Director
Marketing Communications & Research