DALLAS, June 10, 2013 /PRNewswire/ -- Securus Technologies, Inc., a leading provider of inmate communications services, today announced it has launched text notifications, TextPay, and AutoPay, the newest free features to help friends and family members stay connected with their incarcerated loved ones.
AutoPay allows customers to automatically fund their prepaid AdvanceConnect calling account with a preset amount of their choice when their account balance is low. Customers that subscribe to AutoPay will also have the choice to receive either an email or text message payment confirmation. This service ensures that customers always have funds in their accounts and eliminates blocked calls due to insufficient funds.
Consumers who subscribe to TextPay receive low-balance or payment-due notifications, and can easily pay their bill by responding to the text message. In addition to these two new free programs, friends and family members can also opt in to receive low-balance and payment-due text notifications.
"Our focus is on the customer," said Russell Roberts, Vice President of Marketing and Strategy. "AutoPay and TextPay make funding accounts easier than ever and also help ensure calls are connected." Mr. Roberts continued, "Having a loved one in jail is never easy, and that's why we want to take the worry out of missing calls by proactively notifying customers when their balance is low and even automating the funding process for them. The best part is that we provide these services completely free of charge."
Securus Technologies, Inc. is one of the largest providers of detainee communications and information management solutions, serving approximately 2,200 correctional facilities and more than 850,000 inmates nationwide. A recognized leader in providing comprehensive, innovative technical solutions and responsive customer service, Securus' sole focus is the specialized needs of the corrections and law enforcement communities. Securus is headquartered in Dallas, TX, with regional offices in Carrollton and Dallas, TX, and Atlanta, GA. For more information please visit the Securus website at www.securustech.net.
In 2012, Securus purchased Primonics, Inc., a video visitation provider offering on-site and at-home paid video visitation services to correctional facilities. Also in 2012, Securus purchased Direct Hit Systems, Inc. Direct Hit Systems provides sophisticated investigative data analysis tools for federal, state, county and local law enforcement and corrections clients in North America through proprietary software algorithms.