Securus Technologies :: Secure Instant Mail
Correctional Facilities
Secure Instant Mail
Secure Call Platform
Automated Information Services
Voice Biometrics
Commissary Order By Phone
Securus Video Visitation
GUARDIAN RFID Correction System
Secure Instant Mail

In many facilities, communication between the incarcerated and the outside world has been difficult to manage and highly restrictive. Traditionally, an inmate had only two communication options: make scheduled calls or wait for standard mail delivery. This has resulted in overburdened facility mailrooms making them a potential entry point for contraband and the distribution of coded messages. Until now.

Secure Instant Mail is an electronic way for friends & family to quickly initiate communication with their incarcerated loved one. Similar to e-mail, messages are sent over the internet and delivered to your facility. Unlike tradition e-mail, the secure system automatically reviews and audits every letter and alerts you of any communications that might warrant additional investigator review.

Secure Instant Mail can:

  • Improve operating efficiencies resulting in happier inmates and frees up staff time to focus on other tasks and projects
  • Increase investigative capabilities - Secure Instant Mail automatically scans for keywords, translates multiple languages to English, and archives inmate correspondence for easy investigator review
  • Reduce the distribution of contraband Since all correspondence is automatically screened, the distribution of drugs and other contraband is significantly reduced
  • Reduce the strain on staff resources the software eliminates the need to X-ray incoming mail, as well as the need to open, remove, and reinsert letter content

Better still, Secure Instant Mail turns your mailroom into a profit center!

If you would like to learn more about Secure Instant Mail, contact your local Securus Account Manager or email us at