Securus Technologies :: Schedule A New Appointment
Friends & Family
Schedule A New Appointment

To schedule a new appointment you must first have a Securus Video Visitation account. To create an account, click here.

Step 1:
Log in to your Securus Video Visitation account by clicking on the "Schedule a Visitation" button.

Note: You must first submit a request to the correctional facility with which you would like to schedule your video visitation session. To submit a request, log in to your account and click the "Add Sites" button to request access to the correctional facility.

Step 2:
Use the "Click here for facility login" link to open Securus Video Visitation.
Step 3:
For security reasons, you will be asked to enter your Username and Password again.
Step 4:
Click on the "New Appointment" icon.
Step 5:
Choose the date of your appointment and then click "Next Step."

Please note that different facilities have different restrictions on the minimum advanced notice required for a scheduled visit.

Step 6:
Choose the amount of time that you would like to visit with your incarcerated loved one by selecting from the "Duration" dropdown and then click "Next Step."
Step 7:
Search for the person that you would like to visit with by entering their first and/or last name. A list of matching names will appear. Select the name of the person that you would like to visit with and then click on "Next Step."
Step 8:
Select the time of day for when you would like your visit to begin and then click "Proceed to Checkout".

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