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Please read through the Frequently Asked Questions. If your question is still not answered, contact us by:

Securus Correctional Billing Services
PO Box 1109
Addison, TX 75001
Customer Satisfaction Hours of Operation:
24 hours a day, 7 days a week
Automated System: Always Available
Submit a Question:
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Securus is not responsible for the quality of your Internet connection or for the setup and operation of your computer, web camera, or other hardware. Problems related to your Internet connection or hardware should be directed to your Internet service provider or a qualified computer repair technician. Visit Securus Terms and Conditions for full details.