Securus Technologies :: About Securus
About Us
About Securus
At Securus, we’re committed to connecting what matters. Securus is the premier provider of innovative communications solutions for the corrections industry.

Specifically, we install and centrally manage state-of-the-art call management and communications systems for use by correctional facilities, and offer a variety of convenient payment products and services to inmates, and their friends and family members.

Chief industry groups—correctional facilities, inmates, and friends and family members of inmates—derive unique and specialized value from our innovative technology and communications offerings:

Facilities benefit from a comprehensive array of technology solutions that integrate seamlessly with the Secure Call Platform (SCP), Securus’ centralized, hosted, packet based call management system. This state-of-the-art platform provides facility personnel with unmatched administrative, fraud management, and investigative features that support Securus’ revenue generating products and services — such as Prepaid Calling Cards, Voicemail, Commissary Order by Phone, and more.

Securus call management and communications technology:

  • Automates operations for improved facility productivity
  • Maximizes operational efficiencies while reducing labor demands
  • Ensures only authorized personnel have access to communications technology
  • Supports investigative capabilities
  • Prevents criminal activity
  • Motivates inmates and their friends and family to place more calls
  • Contributes to a safer, more controlled correctional environment

By connecting what matters to facility personnel, we help them generate more revenue, increase productivity, and inspire more satisfied voters—while supporting a safer correctional environment.

Inmates and their Friends & Family members benefit from a variety of payment products and communication services designed to maximize the opportunity for a connection—even on the first critical call. Multiple funding programs, available through a variety of convenient channels—the internet, facility kiosks, customer care representatives, an automated phone system—also increase the ease and flexibility in making a connection. Offerings include Prepaid Calling Cards, Secure Instant Mail, Voicemail System, Automated Information Services, and more. All are designed to help these constituents:

  • Stay in touch with loved ones
  • Access important information
  • Do more for themselves

By connecting what matters to inmates, and their friends and family members, we help them stay in touch with the people and the information they care about—with greater ease and independence.

Our focus on enabling effective communications between key corrections constituents distinguishes Securus from the pack—and contributes to our reputation as the number one choice for communications solutions in the corrections industry.

Headquartered in Dallas, Texas, Securus employs approximately 800 employees who serve approximately 2,200 correctional facilities in 44 states and over 850,000 inmates nationwide. With more than 67 industry patents and more than 40 pending, we’re also the industry’s leading innovator.