Securus Technologies :: Schedule A New Appointment
Friends & Family
Schedule A New Appointment


To schedule a new appointment you must first have a Securus Video Visitation account. To create an account, click here.

divider
Step 1:
Log in to your Securus Video Visitation account by clicking on the "Schedule a Visitation" button.

Note: You must first submit a request to the correctional facility with which you would like to schedule your video visitation session. To submit a request, log in to your account and click the "Add Sites" button to request access to the correctional facility.

divider
Step 2:
Use the "Click here for facility login" link to open Securus Video Visitation.
divider
Step 3:
For security reasons, you will be asked to enter your Username and Password again.
divider
Step 4:
Click on the "New Appointment" icon.
divider
Step 5:
Choose the date of your appointment and then click "Next Step."

Please note that different facilities have different restrictions on the minimum advanced notice required for a scheduled visit.

divider
Step 6:
Choose the amount of time that you would like to visit with your incarcerated loved one by selecting from the "Duration" dropdown and then click "Next Step."
divider
Step 7:
Search for the person that you would like to visit with by entering their first and/or last name. A list of matching names will appear. Select the name of the person that you would like to visit with and then click on "Next Step."
divider
Step 8:
Select the time of day for when you would like your visit to begin and then click "Proceed to Checkout".


Securus is not responsible for the quality of your Internet connection or for the setup and operation of your computer, web camera, or other hardware. Problems related to your Internet connection or hardware should be directed to your Internet service provider or a qualified computer repair technician. Visit Securus Terms and Conditions for full details.